IT Support Maintenance Agreements

Downtime can be costly; IT Maintenance Agreements protect your business and ensures that when problems arise you have the resources available to rectify problems quickly and effectively.

Our service is designed to meet your company’s individual needs and preferences in terms of the technology you employ and the level of service you wish to receive. By building packages around your unique environment we ensure that you receive the support you actually need at a sustainable price.

When problems occur you will benefit from immediate online remote and telephone support, indepth knowledge of your systems and architecture and priority scheduling for onsite assistance.

Case Studies

Kent Wool

Comtecs IT Solutions were approached by a 3rd party Sage reseller to consult on a migration from Chorus (AS400) to Sage 200. As a part of this project we replaced 3 existing servers and reconfigured 2 VPN connections and also reconfigured email to use Microsoft Office 365. The client now has a fully functioning Point of Sale Till System and a back office system replacing hardware and software that had been in existence for over 25 years!

Advanced Healthcare Limited

Comtecs were initially invited to tender for a replacement of a network server in 2007 as part of a new office move. In addition we also replaced an ageing NT4 server and multiple workstations. Since then we have added several users and servers to an ever expanding infrastructure. AHL continue to use Comtecs for IT Support consultancy and take full advantage of our Fully Monitored Anti-Virus Solution. 

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