Here at Comtecs, we pride ourselves on customer service and many of our clients are procured from existing customer references. Here's what some of our satisfied customers have had to say about us...
We found Comtecs last summer after getting quotes from several other computer firms which had thrown us into a bit of confusion. Comtecs’ approach was relaxed and friendly and their quote was competitive – it didn’t over-specify or appear to offer things we might not need so it saved us money.
Our order was placed at short notice prior to our office move so we didn’t give Comtecs much time to prepare but Chris and James were there on the day with all the kit we needed and they migrated us over from a ten year old server to their new one without any fuss.
Comtecs have always been quick to respond to any of our queries and have been very helpful. We’re very satisfied with the service.
David Moore, Managing Director, AHL
We have been using Comtecs Ltd for over a year since changing from another IT Supplier. We decided to make the change after Comtecs had redesigned our website and developed us a customer management database. We have a slightly different scenario from your average company in that everyone works from different locations. This means we have had to base our server online with Comtecs managing it remotely. Not only are they able to offer rapid service on demand but have excellent remote access tools for our individual PCs meaning less downtime and fewer callouts. Their general knowledge of technology and services available is outstanding and we always feel that there is someone there when we need it.
Partners at Allander Noble.
I just thought I would send you a quick email just to say Thank you for your efforts in restoring our printer and computers last week.
It really is reassuring to know that you can send someone to sort out any problems as quickly as you do which means that we are never without our computers for any length of time!
Senior Manager, Pacemanor
We have been working with the Comtecs team for over a year. We are a growing business and needed a technical partner who could look after our IT needs for both short-term crisis issues and longer-term planning. We invited Comtecs to pitch against two other businesses and they set themselves apart by listening more carefully to our needs, demonstrating more up to the minute technical knowledge and proposing simple solutions in a way that we could understand. Since then Comtecs have demonstrated repeatedly an incredibly responsive, practical, helpful and thoughtful service in an area where good support is very hard to find. They look after all our needs and provide a great service. I do not regret the decision to work with them and would recommend them to others.
Michael Pounsford, Managing Director
We are the UK office of LG Chem Europe and as such we are part of a multi billion Dollar worldwide corporation. Since setting up our office in 2002 we have used Comtecs mainly for IT support but also for help with recruitment. We use them to look after our computer network and broadband connection and they are on an annual maintenance contract with us. We also use Comtecs. expertise to source items of hardware such as new computers, printers and scanners.
Their service is always prompt, friendly and efficient and when we have difficult problems they will work outside office hours to ensure the completion of the task. We would happily recommend Comtecs without reservation to any prospective clients.
David Roberts, Key Accounts Manager, LG Chem Europe
We have been working with Comtecs for a few years now since they were selected to design and build our new website. This was a project that required intensive liaison between ourselves and Comtecs; we always felt that we had someone at the end of the phone to get the problems resolved quickly. Since rolling out our new website we have used Comtecs expertise for many projects relating to not only the website but also from an advisory point of view with regard to telecoms and various other technological aspects. We would happily recommend Comtecs without reservation to any prospective clients.
We have worked with Comtecs now for a few years and have had superb service from them. Their response to any call is exceptional and they deal with all problems in the same manner. The IT support is second to none as is their customer service. It is a real pleasure dealing with them and however small or large our IT problems, they always have the solution.