Comtecs Ltd

Maintenance Agreements

Downtime can be costly; endless IT problems a source of frustration. Similar to an insurance policy your maintenance agreement protects your business and ensures that when problems arise you have the resources available to rectify problems quickly and effectively.

Our maintenance agreements are designed to meet your company’s individual needs and preferences in terms of the technology you employ and the level of service you wish to be provided. By building packages around your unique environment we ensure that you receive the support you actually need at a sustainable price.

Our infrastructure allows us to monitor your network environment remotely thus pre-empting problems before they arise and thereby reducing downtime. When problems do occur you will benefit from unlimited* remote and telephone support, in-depth knowledge of your systems and architecture and priority scheduling for onsite assistance.

Depending on the nature of your business you may wish to build in Anti-Virus monitoring, IT training or regular PC health-checks to your package. An honest appraisal of your environment in partnership with key decision makers in your business means that peace of mind can be achieved at a reasonable cost.

*Fair Usage Policy Applies